Frequently Asked Questions
Everything you need to know about finding your perfect workspace seating.
Do your office chairs require assembly?
Most of our chairs ship 'Ready to Assemble' (RTA) to minimize shipping costs and prevent damage. Detailed instructions and necessary tools are included in every box, typically requiring 15-30 minutes for completion.
What is the weight capacity of your standard ergonomic chairs?
Our standard ergonomic chairs are rated for up to 250 lbs. We also offer a specialized 'Big & Tall' collection featuring reinforced frames and heavy-duty cylinders rated for 350 to 500 lbs.
How long does shipping take within the continental US?
In-stock items typically process within 1-2 business days. Depending on your location, standard ground shipping usually takes between 3 to 7 business days to arrive at your doorstep.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the chair in its original packaging. Please note that return shipping costs and a restocking fee may apply.
Do you offer bulk discounts for corporate office outfitting?
Yes, we provide competitive volume pricing for orders of 10 units or more. Please contact our sales team directly for a customized quote tailored to your business needs.
What kind of warranty comes with my purchase?
All chairs sold through Office Chairs Unlimited come with a manufacturer's warranty. This typically covers defects in materials and workmanship for a period of 1 to 5 years, depending on the specific model.